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Service Catalogue > Advanced Support > Surveys

​​​APPLY FOR THIS SERVICE

Apply for service online or contact the IT Service Desk at 021 808 4367 or log a service request on the ICT Partner Portal.

All projects (and surveys) for degree purposes, in which humans, institutions, organisations or communities/groups are involved or approached as participants, must be submitted to the Departmental Ethics Screening Committee (DESC) for review.

FUNCTIONS AND FEATURES 
The web-based e-Survey service (SUNSurveys) is available to support academic staff and students of the University of Stellenbosch using online surveys for their academic research. SUNsurveys is also regularly used for staff opinion polls, voting and service delivery surveys.
 
​​​SERVICE AND SUPPORT

Service Hours

The service will run 24/7, except when upgrades and maintenance are scheduled. The service is dependent on other services, such as the network.

Service Support

Our support specialists are available for support during office hours.

Service Targets

We will do our best to help you as quickly as possible (contact helpdesk).

We will try to fix problems within 4 hours.
 
​​​CONTACTS

Contact@ITservices

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