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IT SUPPORT FOR CONFERENCES & WEBINARS
Monday - Friday Half day R1628
Full day R2943
After hours Less than 4 hours R2358
  More than 4 hours R4247
   
CALL OUT FEES
Stellenbosch vicinity & campus   R960
Offsite (outside Stellenbosch region)   R1231
     
SOFTWARE
Windows operating system   Request pricing
Microsoft Office   Request pricing
Other   Request pricing
 
GENERAL SUPPORT OF ASSET DEVICES
Data transfer/backup Less than 15GB R1419
  More than 15GB R2431
Reloading of operating system (OS) Apple Macbook or Ipad R480
  Non-standard assets (e.g Acer, Toshiba, Sony etc.) R480
Mobile Devices R480
Diagnostic check & Software repair Non-standard assets (e.g Acer, Toshiba, Sony etc.) R292
During the exam period Normal work hours No additional charge
  After hours < than 4 hours R3955
  After hours > than 4 hours R7868
Conferences or workshops WiFi setup per day R543
     
OUT OF WARRANTY ASSETS
Diagnostic Check per device/Handling Fee Per device   R292
Vetting and Activation of Device (includes up to 5 devices) Check device for OS/virus/security before granting access to network R490
Install windows on a MAC / In-house data recovery on an internal/external hard drive
  R1230
Format and reinstall Windows/MAC R480
Replacements of hardware components Quote will be sent - at cost
Send to a 3rd party   Rejection fee. Prices guided by supplier policy
     

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