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IT SUPPORT FOR PRESENTATIONS
Monday - Friday Half day R1560
Full day R2820
After hours Less than 4 hours R2260
  More than 4 hours R4070
   
CALL OUT FEES
Stellenbosch vicinity & campus   R920
Offsite (outside Stellenbosch region)   R1180
     
SOFTWARE
Windows operating system   Request pricing
Microsoft Office   Request pricing
Other   Request pricing
 
GENERAL SUPPORT OF ASSET DEVICES
Data transfer/backup Less than 15GB R1360
  More than 15GB R2330
Reloading of operating system (OS) Apple Macbook or Ipad R460
  Non-standard assets (e.g Acer, Toshiba, Sony etc.) R460
Mobile Devices R460
Diagnostic check & Software repair Non-standard assets (e.g Acer, Toshiba, Sony etc.) R470
During the exam period Normal work hours No additional charge
  After hours < than 4 hours R3750
  After hours > than 4 hours R7540
Conferences or workshops WiFi setup per day R510
     
OUT OF WARRANTY ASSETS
Diagnostic Check per device/Handling Fee Per device   R270
Vetting and Activation of Device (includes up to 5 devices) Check device for OS/virus/security before granting access to network R444
Install windows on a MAC / Data Recovery on an internal/external hard drive
  R1166
Format and reinstall Windows/MAC R450
Replacements of hardware components Quote will be sent - at cost
Send to a 3rd party   Rejection fee. Prices guided by supplier policy
     
PRIVATE DEVICES
Diagnostic Check per device/Handling Fee Per device   R270
Format, Reinstall with backup of data   R1094
     

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