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IT SUPPORT FOR CONFERENCES & WEBINARS
Monday - Friday Half day R1628
Full day R2943
After hours Less than 4 hours R2358
  More than 4 hours R4247
   
CALL OUT FEES - FOR IT SUPPORT OFF CAMPUS
Stellenbosch vicinity (within 20Km of the University)    R960
     
SOFTWARE
Windows operating system   Request pricing
Microsoft Office   Request pricing
Other   Request pricing
 
GENERAL SUPPORT OF ASSET DEVICES
Data transfer/backup Less than 15GB R1419
  More than 15GB R2431
Reloading of operating system (OS) Apple Macbook or Ipad R480
  Non-standard assets (e.g Acer, Toshiba, Sony etc.) R480
Mobile Devices R480
Diagnostic check & Software repair Non-standard assets (e.g Acer, Toshiba, Sony etc.) R292
During the exam period Normal work hours No additional charge
  After hours < than 4 hours R3955
  After hours > than 4 hours R7868
Conferences or workshops WiFi setup per day R543
     
OUT OF WARRANTY ASSETS
Diagnostic Check per device/Handling Fee Per device   R292
Vetting and Activation of Device (includes up to 5 devices) Check device for OS/virus/security before granting access to network R490
Install windows on a MAC / In-house data recovery on an internal/external hard drive
  R1230
Format and reinstall Windows/MAC R480
Replacements of hardware components Quote will be sent - at cost
Send to a 3rd party   Rejection fee. Prices guided by supplier policy