Our Health Systems Strengthening Programme is aimed at helping organisations build their capacity through staff training and development. Healthcare workers often have all the technical knowledge required to improve health outcomes, but obstacles such as resource limitations make it very difficult to implement best practices.

By facilitating the Quality Improvement Learning Collaborative, we help healthcare workers to develop and implement health standards and guidelines. This approach integrates many of the basic elements of traditional health programmes (standards, training, job aids, equipment and supplies) with modern quality improvement elements (team work, process analysis, monitoring of results and client satisfaction), resulting in a dynamic learning system in which teams from different sites collaborate to share and update strategies for improving the quality and efficiency of health services in a targeted technical area.

The central innovation of the Quality Improvement Learning Collaborative is the structured shared learning among many teams working on the same problem area; this feature helps teams to rapidly share best practices.

In order to ensure the necessary structural support, we also address the external environment in which organisations and individuals function. This includes setting standards, guidelines and requirements at the national level, including supportive policy and legal environments.

Systems below the national level also require capacity building, such as systems of coordination and support, reporting, referrals and linkages at regional or local levels of service delivery. We provide platforms where experts can exchange ideas and support national and provincial health system structures that ask for technical assistance.

South to South Strategic Goals

Programme Areas

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