Log a service request on our ICT Partner Portal
with the following information:
1. Description of problem
2. Telephone number
3. Room Number
4. Department and building
5. Asset number of computer, laptop, printer, etc.
Requests will be logged automatically and reference number sent via email.
* Requests will be closed by technicians if the user has been contacted three times telephonically or by e-mail and if the call has been open for a week.
An e-mail will then automatically be sent to the user.
Contact the IT Service Desk – 021 808 4367
We require username and asset number in order to assist OR leave a voicemail message.
Send an email to - firstname.lastname@example.org where your request will automatically be logged by our system.