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Service Catalogue > User Support > SafeCom


To apply for this service, please complete the questionnaire to determine the specifications of the device that would be suitable for the department.

On submission of the questionnaire a call will be logged and a quote will be send to the requester.


A centralised print management system with accounting capabilities for its printing and copying environments to lower paper usage and reduce costs.

Secure Pull Printing with access control and full encryption.
Security: confidential printing and no unauthorised use of service
Efficiency: staff and students are able to print anytime, anywhere and restricted to location.
Convenience: print jobs are store for up to three days

Increase carbon footprint, reduce waste
Enables document accounting and cost recovery
Scan to email


Service hours
The service is dependent on other services, such as the network
The print management service will run 24/7, except when upgrades and maintenance are scheduled

Service and Support
Any enquires or problems with the service can be reported to safecom@sun.ac.za or the IT Service Desk (021 808 4367)

Service Target
Provide availability of 99.9% not including scheduled change outages

Delivery Scope
Main Campus, Stellenbosch, Belpark & Tygerberg.

A4 black single sided: R 0.46
A4 black double sided: R 0.83
A4 colour single sided: R 2.27
A4 colour double sided: R 4.45
A3 black single sided: R 1.07
A3 black double sided: R 1.87
A3 colour single sided: R 4.62
A3 colour double sided: R 8.97

General IT Service costs​