| APPLY FOR THIS SERVICE |
To apply for wi-fi access, e-mail help@sun.ac.za with the following information:
- Building
- Room
- US number
- Username
- Asset tag of laptop or description of device
- Network card address (also known as the MAC address)
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| FUNCTIONS AND FEATURES |
WI-FI services on campus can be accessed through either the Secure SSID or eduRoam.
WI-FI Conference and Eduroam facilities are available. |
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| SERVICE AND SUPPORT |
Service hours
This service will run 24/7, except when upgrades and maintenance are scheduled, but is dependent on other services, such as the network.
Support hours
Assistance and enquiries can be attained:
IT Service Desk 021 8084367 or help@sun.ac.za
Service Targets
99,9% availability
Delivery Scope
All affiliated campuses of Stellenbosch University |
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