Questions and answers:

1. Why is sustainability important to Stellenbosch University?

The enhancement of systemic sustainability is one of the strategic priorities of Stellenbosch University. It is parallel to the broadening of access, maintaining the momentum of excellence, promoting social impact, expanding internationalisation, and promoting systemic transformation.

2. Is sustainability a strategic initiative of Stellenbosch University?

Yes. On 29 November 2010, the council of Stellenbosch University committed the university to sustainability by approving the Policy for the Integrated Management of Sustainability. (Download the policy here.)

3. Which sustainability initiatives is the university focusing on at present?
4. Can staff and students contribute to the promotion of a sustainable university environment?

Each staff member and student has a role to play in supporting the university to achieve its objectives in respect of sustainability. Read more here.

1. Do the academic, research and operating environments play a role in promoting sustainability at SU?

Yes, each of these environments are already involved in various initiatives. Also read the e-book for more information on what is happening in the sustainability research environment.

1. Does SU have a strategy in place to save water?

Yes, the University has a strategy in place. Read more here.

2. Has SU implemented actions to achieve these goals?

Yes, the actions undertaken by SU include the following.

3. Can I play a role to help save water?

Yes, it is imperative that each of us contributes to the preservation of this scarce resource. This is what you can do.

1. Does SU support the international standard in waste management of reduce, reuse and recycle?

A greener SU campus is envisaged through the reduction, reuse and recycling of waste. This is one of the projects that flows from the integrated waste management plan and forms part of Stellenbosch University's overall sustainability initiative. Read more here.

2. Who is responsible for reducing, reusing and recycling waste?

Each staff member and student has a major role to play in managing waste on our campuses. Click here to see what you can do.

1. What does SU do to save electricity – a scarce resource?

Click here for information on SU's energy-saving goals.

2. Can I contribute to energy saving?

Yes, each of us can make a major contribution to energy saving. Click here to see what you can do.

1. What does biodiversity entail?

Biodiversity entails the preservation of life and living organisms of various types and forms. Biological diversity is the life-sustaining resources relied on by current and future generations.

2. What does SU do to achieve its biodiversity objectives?

SU already does the following.

3. What can I do to contribute to a biodiverse environment?

Click here to see how each staff member and student can contribute to a more biodiverse environment.

1. Should the money for the Mobility Master Plan not rather be spent on core business?

The system has indeed been designed to ensure that as little as possible funds from the core business are not channelled towards transport and parking. The principle of ‘user pays’ applies. A successful core business is dependent on accessibility, as ensured by good mobility.

2. Will the campus be enclosed?

No, the University is part of the town. If the campus were to be enclosed, it would not only change its character but the public would also be cut off from thoroughfares and denied access. Enclosing the campus is hence no option. Technology will, however, be applied at some point in the future to promote the safety on campus while speed bumps and other mechanisms are employed for traffic calming and to discourage heavy vehicles from using the central campus routes

3. Where will delivery vehicles now be delivering equipment and materials since heavy vehicles are not allowed on campus?

As is currently the case, there will still be delivery areas at buildings for the delivery of products or materials intended for the University. Heavy vehicles will therefore still be able to be on campus.

4. These problems are caused by the growth in student numbers. Will the SU be growing unrestrictedly, or will numbers be restricted?

The SU (Stellenbosch campus) cannot grow unrestrictedly since there is not adequate infrastructure capacity for such growth. Existing land rights also do not allow for unrestricted further growth. The recent Master Plan study showed that, conservatively speaking, the Stellenbosch campus cannot accommodate much more than 25 000 students. Currently there are already approximately 22 000 (2011 figures) contact students on campus. The Mobility Plan has indeed been designed so as to manage the impact of this growth on transport.

1. The introduction of a parking charge is a one-sided amendment of my service conditions.

The right to parking has never formed part of service conditions for staff and the amendment/adjustment can therefore not be regarded as a one-sided amendment of the service conditions. Since 2010 the new system, which offers various options, was communicated to and consulted with staff and students. If none of these is suitable to staff, alternative parking arrangements can be made within the context of the greater town. (External legal opinion)

2. In terms of SARS’s “Guide for employers in respect of fringe benefits” parking is not a taxable fringe benefit.

This applies only in the case of free parking since the tax value will then be zero. However, since according to SU policy parking will not be free, it will indeed be taxable. (External legal opinion)

3. Why can my department not pay on my behalf?

Should your department pay on your behalf while it is SU policy that employees themselves must pay, it will constitute a taxable fringe benefit in terms of paragraph 2(h) of Schedule 7 of the Act. In terms of this provision "taxable fringe benefit shall be deemed to be granted by an employer to his employee ... where the employer has released the employee from an obligation to pay any amount owing by the employee to the employer ...". The value of the fringe benefit will be the value of the original “debt” paid on behalf of the employee or which the employee no longer has to pay. (External legal opinion)

4. If I myself have to pay, why can the amount not be deducted from my salary before I have to be taxed on that?

An after-tax deduction is the correct way of dealing with this, as is the case with any other payment that the employee is responsible for and which is administered by the payroll, e.g. insurance, etc. According to section 23(m) of the Act, parking is not an allowable deduction for tax purposes for employees. To structure it as a pre-tax deduction, holds a tax risk for SU and therefore this process can not be followed. (External legal opinion)

5. If I refuse to apply for parking and to pay the relevant charges, and am consequently refused access to parking at my building, this will constitute exclusion from my place of work with the result that I would not have to be at the office.

The employee is not refused access to his/her place of work (office) but given the option of utilising the SU’s parking in terms of the new rules put in place after relevant consultation and communication with the staff and students since 2010, or to make alternative parking arrangements. It can thus not be interpreted as “exclusion”. (External legal opinion)

6. The parking management system does not comply with the provisions of the Consumer Protection Act, since more vehicles are admitted than the number of parking bays available.

The parking management system offers the consumer a range of options. In the case of reserved parking one parking bay is indeed allocated per specific person. However, in the case of non-reserved parking more persons are awarded parking in a specific parking area than the number of parking bays available. Various costs are linked to the different options, because of the fact that the relation of user to parking bay increases as the costs decreases.
The contract with the consumer regarding the parking system is set out in the application form and the terms and conditions, as provided on the webpage. This states clearly that:

  • The US provides a right to access a specific parking area and that the access is provided to more users than the number of available parking bays due to the reasonable expectation that everyone who has access to the parking area will not be requiring access at the same time. This is clearly stated as a feature of the service that is paid for.
  • The number of users who have access to a specific parking area is not determined randomly, but with due consideration for the unique nature of each environment.
  • Having been granted access to a parking area, parking is utilised on a first come, first served principle. This is also made clear in the terms and conditions.
    The SU does not undertake to provide a parking bay at all times in exchange for payment, but provides access to a specific type of parking. Since there is indeed a restriction on the number of users who are granted access to the specific type of access, the SU has “a reasonable basis to assert an intention to supply those goods or provide those services” (Section 47[2][a]).

The SU will also not be supplying “services that are materially different from … the services in respect of which the payment or consideration was accepted.” The user gets exactly what has been undertaken in the agreement.

In addition to this, the provision of an option in terms of which a parking bay is not guaranteed, does not constitute a contravention in terms of Section 47(3), since the SU has not given an undertaking or accepted a booking for the provision of material or services at a specific date or at a specific time. The nature of the service provided by the SU is in this case not the same as that prohibited in terms of Section 47. (External legal opinion)

1. Who will be paying?

All staff and students who have successfully applied to have their vehicles registered for parking on University grounds, will be paying the amount applicable to the type of parking allocated to them.

2. Will there be any distinction among staff and students, or permanent and temporary staff?


3. Will there be cross-subsidisation?

No. Only those who have registered their vehicles successfully will be paying. Parking fees must be paid into the parking charge fund.

4. How much profit will the SU be making on parking?


5. What will the money be used for?

The money paid into the Parking Charge Fund is used for the maintenance and management of parking.

6. Are we paying per car?

Tarriffs are calculated in accordance with the type of parking allocated, as well as the number of parking discs applied for (and awarded).

7. How do the SU’s fees compare with that of the town or those of other universities?

The SU’s fees are considerably lower than that of other institutions. In 2016 the cheapest municipal parking amounted to R5 820 per annum. At the University of Cape Town in 2016 it was on average R960 per annum for the cheaper alternative and R1 524 per annum for the more expensive option.

8. I am currently paying a lot of money but am still not guaranteed a parking bay.

Only reserved parking is guaranteed. Non-reserved parking at buildings works according to a first come, first served principle. The number of additional vehicles which will be admitted to these parking areas will, however, be limited in future (compared to the situation before 2013). This number will be determined in cooperation with the various environments, with due consideration to the nature of each environment. Provision is thus made for the movement of vehicles at each building for the optimal utilisation of parking.

9. Must students who live in private residences on or near campus also pay for their parking bays at these homes?

No, only parking on University grounds must be paid for. However, should a private student who lives near campus, wish to drive to campus and park on University grounds, Coetzenburg included, he/she will have to register his/her car and pay the relevant parking charge.

10. For how long will the costs remain on this level?

Costs will be revised on a year-to-year basis, as is the case with all SU tariffs.

11. How will the changes to the parking system affect members of management?

All staff, including members of management, and students who register their vehicles for parking on University grounds will be paying fees in accordancce with the type of parking allocated to them. Members of management must therefore also apply for parking.

12. Will everybody now be forced to park on the periphery or travel to campus by bus?

No, everybody will be exercising his or her option within the available options, with the associated cost implications.

Parking areas
1. Will all parking now be integrated, in other words, will students and staff now be able to park in the same areas?

Staff and students will be parking in the same parking area on the periphery. However, the existing parking area assigned for staff as well as parking at residences will be retained as is.

2. Why can the SU not reintroduce the rule that students are not allowed cars?

Only one-third of the SU’s students live in residences. The rest have to travel from the broader Stellenbosch or from outside town to attend classes. Since public transport is insufficient, this leaves them no other alternative but to use private transport. The Mobility Plan, however, is aimed at facilitating processes to make more options than merely private transport available to all students.

Additional measures
1. With better policing extra parking will not be necessary.

Should the current model be continued with, more than 7 000 new parking bays will be required to provide a parking bay for everyone. Stricter policing will therefore not solve the problem. There is not only a shortage in parking for students but also for staff. However, stricter policing is indeed necessary to maintain better discipline and improve the safety of pedestrians.

2. In future, will technological aids play a greater part in the organising of parking?

Yes, but for now the provision of sufficient parking bays remains priority. At a later stage microchips for instance can be used to open booms automatically for authorised persons.

3. Will the SU be requesting the Traffic Services to write tickets on SU grounds?

No, the SU is responsible for enforcing traffic measures on its own grounds. However, pavements and streets crossing the campus are municipal property, for which the Traffic Services are responsible. Given the integration of the town and campus, cooperation between the SU and local Traffic Services is of course of cardinal importance.

Parking options
1. What am I to do if I do use the shuttle services, but on a specific day I have to use my car for certain reasons and have to drive to campus?

If you want to park on university grounds, you need to register your vehicle. In the meantime use municipal parking areas. It is envisaged that university parking areas will be established, which will operate on a pay and park principle (like parking at shopping centres). As soon as this becomes available, you will be able to park there for the specific day and only pay for that day.

2.What about lift clubs?

See the webpage for the options available to members of a lift club. We are still exploring ways in which to create more benefits for lift club members

3. Why are booms not simply used for all parking areas so that users can pay as and when they use the parking facilities?

Most parking areas on central campus will most probably be behind booms eventually in order to manage access. A cost model in terms of which users only pay for the time they are parked will be cost effective for staff / students who seldomly use their own vehicles, or who only need to be on campus for short periods of time. But it will be too expensive for staff working long hours. Different parking options are therefore available to address the different requirements.

4. Parking at the Coetzenburg Centre is inadequate for all the staff and students. How will this be dealt with?

The intention is not that all staff and students should park in the general parking area eg. at Coetzenburg or Silvertrees. That is why a range of integrated transport options are made available to provide users with more choices than private transport only.

5. What will happen on the sports campus during sports events if staff and students are using the parking areas?

Sports events are primarily held after hours or during weekends, when commuters have already left. When specific events do overlap, arrangements will be made to deal with them.

6. What about the single bridge at Coetzenburg? This is already the cause of daily bottlenecks due to school traffic.

With the upgrading of the SU’s part of Suidwal Street (at the single bridge) provision was made for a second bridge, in consultation with the Municipality. The river and bridge are however municipal land and the Municipality has so far been unable to secure funds for the construction of a second bridge. We will be monitoring the situation in the meantime until a second bridge can be constructed, and make the necessary traffic arrangements.

7. Why do the SU not simply build parking garages to meet the parking shortage?

Parking garages are indeed part of the long-term planning for parking. It is, however, a very expensive option and funding for this must first be secured.

8. Will new staff only be able to apply for parking in the general parking area?

If any applications are received from new or existing staff after the first allocations were made in February (for implementation in March), the capacity of the parking area concerned will be assessed to determine whether it can handle additional vehicles. A restriction has, however, been placed on the number of reserved parking bays per area, as well as the percentage of additional vehicles that are permitted access to the non-reserved parking bays. Those restrictions cannot simply be changed in the course of the year since it will have an impact on all the other staff who have access to that area. Staff who have already been granted access cannot simply be requested to move to an alternative parking area since the agreement has been concluded for the duration of a year. However, an environment is free to consult with its own staff, and then subsequently request that the percentage of access to non-reserved parking be changed

1. At present residences have their own systems for deciding who may park in the parking bays allocated to them. Will this be continued with?

Residences will still be involved in the allocation of parking bays.

2. The students at the residences will now be using the PSO students’ parking areas.

There will be assigned areas for the residence students – areas not currently used by PSO students.

3. It is impractical for residence students who did not receive reserved parking at their residence, to park their vehicles in long-term parking areas

Although this areas is not at the residences themselves, it offers a more regulated environment than municipal kerbs. It is enclosed, access control applies and a security guard is on duty. However, hostel students need to register for this service in order to participate and for the shuttle to be operationalised for this route. See website.

1. What about individuals who work late?

They can have a look at the shuttle bus schedule and use the last bus of the day to fetch their cars in the general parking area.

2. How safe will it be to park in the general parking area?

The model tries to make provision for the securing of parking areas as far as possible by providing fencing, security cameras and security staff. Unfortunately the SU cannot guarantee the safety of cars or pay repair costs, just as is the case with other parking areas on central campus.

3. The money is being utilised for security and booms but safety is still not guaranteed. Why not?

The safety of its staff and students are very important to the SU. A great effort is therefore being made to improve the safety by among others the application of technology and the introduction of officers allocated to campus security. However, this still does not mean that the SU can guarantee the safety of its staff and students at each and every moment and at each and every location.

Shuttles and public transport
1. Which additional routes are proposed?

See the webpage for information on the proposed routes.

2. Will the buses from outside Stellenbosch be departing from central points only?

This is the model proposed – however, the pick-up points will be determined in consultation with users to be as convenient as possible within statutory provisions.

3. Which routes will be used?

Preliminary routes have been identified, but routes may be adjusted according to needs and within the service’s cost budget. As soon as these have been finalised, the information will be made available.

4. Has Stellenbosch station been included on the planned route?

Yes, Stellenbosch station has been included in most of the planned shuttle routes on the Stellenbosch campus.

5. When will the services, i.e. the shuttle buses and public transport services, be implemented?

The University is currently busy with negotiations for the roll-out of a pilot project for the assessment of certain routes. This is an attempt by the University to prove the sustainability of such a service and to promote the expansion of public transport. SU wants to facilitate the process rather than becoming a transport operator itself. 

1. Do the various buses (campus shuttle, evening shuttle and public transport) operate according to a fixed schedule?

Yes. See the webpage for the campus shuttle and evening shuttle service schedule and routes. The intention is that the other shuttles (public transport) will operate according to a fixed schedule right from the start.  This schedule will be compiled in consultation with users

2. The buses currently run until 17:30 only. What about safety if you are too late for the last bus?

The evening shuttle service starts at 18:00. If you feel uneasy about your safety, contact SU Campus Security to accompany you to your car. However, it is important to consider the bus schedule and plan accordingly.

3. What about after hours’ arrangements (if I have been working in the library, RGA or study centre)?

The campus shuttle is available until 17:30. The evening shuttle service starts at 18:00. Please visit the web page for the campus shuttle service for the latest information.

1. How did SU go about affording the campus shuttle service?

SU Management made funds available for financing a major portion of the campus shuttle service. Other financing model are continually investigated.

2. How will the cost of public transport be determined?

Cost will be calculated per route and per frequency of usage.

Practical measures
1. I am a working parent who has to leave home early. If my child should fall ill, how will I be able to fetch him/her if my car is parked in the general parking area on the campus?

The buses between central campus and the general parking area will run all day. Therefore if you have decided to park in the general parking area or if general parking has been allocated to you, you will be able to use the buses to get back to your vehicle.

2. If I park my car in the general parking area on the campus, will I have 24/7 access to it?

Yes, the parking area is available 24/7.  During the day you can use the campus shuttle service to reach your vehicle, and in the evening the night shuttle service (at a cost). You will, however, be able to fetch your car once the booms to the parking area have been opened (after 16:30) and then park your car in front of your building.

3. What about wheelchair users? Will the buses be accessible to them as well?

Some of the buses currently in operation have been equipped especially for wheelchair users, and are available upon request at this stage. Should it be necessary, more of these buses can be made available.

What do the bycycles look like?
1. Do the bicycles have gears?


2. What kind of brake system is used by the bicycles?


3. Do the bicycles have carriers and a basket?

The bicycles have a basket.

4. Do you receive a lock with the bicycle?


5. Do you have to wear a helmet, and will you receive one with the bicycle?

You are not compelled to wear one in terms of legislation. However, it is strongly advised. Helmets are not provided.

6. All the bicycles look alike. How will I recognise my bicycle?

Each bicycle frame has a series number, which will be linked to your SU number so that we will know whose specific bicycle it is. On the front and back mudguards there is also a unique number which will enable you to identify your bicycle quickly.

7. Is the Matie Bike sticker only available for this bicycle?


1. How much will it cost to get a bicycle?

Refer to webpage for costs.

2. Will the rental fee be added to my student account?

No, payment must be made in cash at the cashier at Administration Building A or via and EFT (electronic funds transfer).

3. How will it be determined whether I will be receiving the full refundundable deposit?

The bicycle will be taken to a bicycle shop for checking. They will then indicate if any damages are due to ordinary wear and tear or if there are specific repairs that have to be made. You will not be paying for ordinary wear and tear, only for specific repairs.

4. What about divisions? Can we rent bicycles for our staff?

Yes, the transaction can be arranged via an interdepartmental requisition.

5. Where do I find one of these bicycles?

Full information is available on the webpage.

6. If the bicycle is stolen or written off, will I have to pay an excess?

No, but you will forfeit the refundable deposit.

7. If I am prepared to forfeit the refundable deposit, may I keep the bicycle at the end of the rental period?

No. You are only renting the bicycle. It therefore remains SU property and if it is not returned, you expose yourself to a charge of theft.

1. What about the maintenance of the bicycle during the year? 

Repairs, such as the replacement of tubes and larger repairs, will be for the user's own account. Contact any of the providers on the list.

2. Is there any information on how I can take care of my bicycle? 

Yes, the SU will provide each cyclist with a short guide on general maintenance. The guide can also be downloaded.

Bicycle safety
1. Where can we park our bicycles safely?

There are various bicycle sheds on campus. You will gain access with your student or staff card. The safety mechanisms are not a guarantee that the bicycle will not be stolen, but will however make it far more difficult.

2. How do I gain access to the safe bicycle shed?

Register your bicycle at the Campus Security. Registration is free of charge.

3. Except for access to the bicycle shed, why should I register my Matie Bike or private bicycle?

The information entered on the system will enable the SU and police to identify the owner of a bicycle, which is key information in the case of an accident or theft.

4. Will the SU be constructing more bicycle sheds?

Yes, should the need justify it and existing bicycle sheds are well-utilised, additional sheds will indeed be erected.

5. It’s been long since I last rode a bicycle. Are there any written guidelines?

Yes, the guidelines will be handed to you together with the contract. It will also be available on the web in electronic format.

6. Is it safe to cycle down the streets on central campus? May I cycle on pavements?

Strict traffic calming is planned, including among others strict enforcement of a low speed limit, speed bumps, elevated pedestrian and bicycle crossings and traffic services personnel. These measures will make it safer to move around by bicycle. However, cyclists are still subject to the relevant traffic rules.

1. What about motorbikes? Are special parking areas intended for them?


2. Must motorbikes also be registered?

Yes, we encourage that. As in the case with bicycles, this is key information in the case of for instance an accident or theft.