Rental procedures


1. Payment options:  
  1.1 R2 800 card payment (including refundable deposit of R1 500) at the cashier in Administration Building A. Specify receipt type 1200 and cost centre B237. Please keep both slip received as proof of payment when collecting your bike.  
  1.2 NB! No EFT or contactless payments (cellphone or tap) are accepted. Ensure that you insert your card in the card machine at the cashiers in order to complete payment.  


Once payment has been made, email the necessary documents listed below to to arrange an appointment for the collection of the bike. Collection STRICTLY by appointment.

  • Your receipt/proof of payment (two slips)
  • Certified banking details for refund purposes
  • Student or staff card
  • Identity document
  • Cell / mobile phone number (SA cell phone number for foreign students)
  • Passport and study permit (international students)
  • NB: Cash and cheque refunds have been discontinued.
3. For international students who are not able to open a South African bank account – please provide us with your certified international bank details (confirmation letter from your bank or bank statement). The waiting period for refunds is between 2-3 weeks for local refunds and 4-6 weeks for international refunds . International refunds will be levied with the bank costs against their deposit.  
4. Once the contract is finalized you will receive your bicycle.  
5. For more information send an e-mail to  


Departments / divisions: Submit an interdepartmental requisition for R2 800 per bicycle to the Transport Services, OE 5925. Department (Campus user) must request access to program FFB618P and select F4 to create the request. For more information email